Avaya Flare® Experience - Customer Feedback Edition 1.1.11
Device: iOS iPad Only
Category: Business
Price: Free, Version: 1.1.10 -> 1.1.11 (iTunes)
Description:Avaya Flare® Experience is Avaya’s next generation user interface that turns your iPad into a mobile decision making and knowledge sharing powerhouse; Flare Experience establishes a high performance collaboration environment with one swipe real time access to individuals, teams and resources and offers integrated multiparty audio, video (NEW in R1.1) and web conferencing capabilities. Improve customer responsiveness and faster time to revenue with this fun and easy to use application that extends the capabilities of your Avaya Aura® or Avaya IP Office Communications environment directly to your iPad. Stay connected to your enterprise, partners and customers while on the go with features that support audio and web based collaboration. Make audio & video calls, send an IM, or let people know your status and availability. The latest release of Flare Experience can be deployed in two configurations -1. VOIP/IM client requiring Avaya Aura R6.1+.2. VOIP/IM, video & web conferencing client via Avaya Aura Conferencing 7.0 SP2 and Avaya Aura R6.2+3. VOIP/IM and P2P video client requiring Avaya IP Office R8.1 FP1****Requires access to an Avaya Aura® Environment: Avaya Aura® Session Manager, Communication Manager, Presence Server, Session Manager and Avaya Aura® Conferencing. This application is only supported in Avaya environments where the client can access Avaya configuration services. Please request configuration parameters from your IT administrator. ********Requires iPad 2 or the new iPad.****Features Supported on Avaya Aura:- Multiparty audio and video conferencing with moderator controls, roster of participants and active speaker indication- Ad-hoc, Instant and Scheduled audio & video conferencing.- Content sharing; share a document, portion of your screen or whiteboard- Local and enterprise directory access- Dial pad with standard telephone features including answer/make call, hang up, hold and retrieve from hold, mute/unmute- Multiple call appearances with exclusive Avaya Flare® spotlight call selection- Call history- Drag and drop voice or email capability- Enterprise instant messaging and Avaya Aura® Presence Services- Modify or customize presence status (do not disturb, location status, create your own status, etc.)Features Supported on Avaya IP Office:- Local and enterprise directory access- Drag-n-drop 2 party VOIP calling- P2P video- Transfer (supervised)- one-click Voicemail- Dial pad with standard telephone features including answer/make call, hang up, hold and retrieve from hold, mute/unmute- Multiple call appearances with exclusive Avaya Flare® spotlight call selection- Call history- Enterprise instant messaging and Presence - Modify or customize presence status (do not disturb, location status, create your own status, etc.)Benefits:- Stay connected to your enterprise creating a higher performing workforce with faster, and better decisions- improve customer responsiveness and competitive advantage with expanded knowledge sharing- Single, integrated client is accessible across platform interfaces and BYOD devices-Enable your iPad for mobile voice and video communications anywhere you have access to WiFi or 3G network- Using your cellular or Wi-Fi data channels as well as taking advantage of your enterprise dial plan promotes savings- Stay connected to your enterprise and make better, faster decisions Avaya recommends that only headphones or headsets that offer Acoustic Shock Protection be used with the Avaya Flare® Experience application in conjunction with the iPad (Such as the Jabra Supreme or the Plantronics Voyager Pro)
What's New
Bug Fixes
Avaya Flare® Experience - Customer Feedback Edition